Quality Improvement Specialist
4 weeks ago
UCLA Health is seeking a highly skilled Quality Improvement Specialist to join our Patient Access Organization. As a key member of our team, you will play a critical role in enhancing patient access and satisfaction by ensuring the highest standards of communication and service within our Patient Communication Center (PCC).
Key Responsibilities:- Perform routine audits and analyze data to identify opportunities for system-wide enhancements in PCC operations.
- Collaborate with members of the Patient Access Organization to identify problems and drive improvements in quality.
- Develop and implement quality initiatives to improve patient outcomes and efficiency.
- Work closely with the Patient Access Organization's Director of Quality and the Integrity Services Manager to ensure alignment with organizational goals.
- Strong analytical skills with the ability to parse complex data sets and identify trends.
- Excellent verbal communication skills with a pleasant and courteous telephone demeanor.
- Ability to work as part of a team while functioning independently and maintaining confidentiality.
- Strong customer service skills to promote pleasant and effective interactions with patients, staff, and doctors.
- Ability to establish and maintain cooperative working relationships with peers, PCRs, and leaders.
- Bachelor's Degree in Health Administration, Public Health, or a related field.
UCLA Health offers a competitive salary range of $30.56-$60.82 and a comprehensive benefits package. If you are a motivated and detail-oriented individual with a passion for quality improvement, we encourage you to apply for this exciting opportunity.
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Quality Improvement Specialist
4 weeks ago
Agoura, California, United States UCLA Health Full timeJob Title: Quality Improvement Specialist, Patient Access OrganizationUCLA Health is seeking a highly skilled Quality Improvement Specialist to join our Patient Access Organization. As a key member of our team, you will play a critical role in enhancing patient access and satisfaction by ensuring the highest standards of communication and service within the...
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Agoura, California, United States University of California Full timeAt UCLA Health, we are committed to delivering exceptional patient care and service. As a Quality Improvement Specialist, Patient Access Organization, you will play a critical role in enhancing patient access and satisfaction by ensuring the highest standards of communication and service within the Patient Communication Center (PCC).This position directly...
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Agoura, California, United States UCLA Health Full timeJob SummaryUCLA Health is seeking a highly skilled Quality Improvement Specialist to join our Patient Access Organization. As a key member of our team, you will play a critical role in enhancing patient access and satisfaction by ensuring the highest standards of communication and service within the Patient Communication Center (PCC).Key...
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