Ramp Services Manager

5 days ago


Philadelphia, Pennsylvania, United States Worldwide Flight Services Full time

About Worldwide Flight Services

At Worldwide Flight Services, we strive to be an exceptional leader in our industry, providing top-notch cargo, passenger, and technical services to our customers. Our team of experts operates in 164 airport locations across 18 countries and 5 continents.

Job Summary

The Ramp Services Manager is responsible for directing supervisory personnel within assigned functional areas, including ramp services. This role involves overseeing staffing requirements, monitoring discipline and corrective action, ensuring customer satisfaction, and acting as a liaison between first-level supervisors and upper management.

Key Responsibilities

  • Read, analyze, and interpret company policies, procedures, and regulations.
  • Read, analyze, and interpret industry publications, technical procedures, and governmental regulations.
  • Write reports, business correspondence, and procedure manuals.
  • Present information to groups or managers, clients, and customers.
  • Define problems, collect data, establish facts, and draw valid conclusions.

Requirements

  • Two to five years of previous management/specialist supervisory experience in field service duties.
  • College degree or equivalent experience.

Preferred Skills

  • Ability to operate equipment and hold necessary licensing (if applicable).
  • Ability to perform specific responsibilities related to your shift.
  • Reports to work on a regular and timely basis.

Physical Requirements/Working Conditions

  • Ability to lift 70 lbs.

Perks & Benefits

  • Access to earned wages through myWisely app or Daily pay app.
  • On-the-spot awards through the Awardco Platform.
  • Multiple options for medical care.
  • Travel discounts, pet insurance, and more.
  • Wellness programs for all employees.
  • 401k program with company match.
  • Opportunity for internal mobility and transfers.


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