Bar Service Supervisor

6 days ago


Philadelphia, Pennsylvania, United States AEG Full time
About the Role

We are seeking a highly skilled Beverage Operations Manager to join our team at AEG. As a key member of our hospitality team, you will be responsible for overseeing the operational pre-event set-up and post-event clean-up at all bar locations.

Key Responsibilities
  • Pre-Event Set-Up: Ensure that all bar locations are properly set up and ready for events, including the execution of all aspects of the beverage playbook.
  • Post-Event Clean-Up: Oversee the clean-up process with Barbacks and Bartenders, ensuring that all areas are sanitized and meet health and safety standards.
  • Beverage Training: Administer training to staff members on proper procedures for specialty drink recipes, vessel/cup specifications, and expectations for bar management, displays, and cleanliness.
  • Inventory Management: Coordinate the movement, delivery, and pick-ups of necessary equipment and product to and from all bars, including liquor, wine, beer, mixers, cups, barware, ice, and fruit.
  • Batching and Par Levels: Oversees the batching team for all specialty and frozen drinks, providing par levels and dispersal instructions for accurate batch quantities.
  • Menu Management: Ensure that proper menu items and pricing are up for display for each event.
  • Alcohol Compliance: Collaborate with the Alcohol Compliance Representatives to ensure that Servers and Bartenders are adhering to RAMPtraining and alcohol guidelines, including proper ID'ing and accurate pouring.
  • Inventory Organization: Ensure that all liquor and wine inventories are always organized, locked up, and secured.
  • Low Inventory Alerts: Alert Management and the Warehouse Supervisor of low inventory on any bar items.
  • Month End Inventory Counts: Assist with Month End inventory counts and organization.
  • System Training: Develop the ability to use the FOH POS system and BOH inventory systems, including training and problem-solving.
Requirements
  • Age: Must be at least 18 years of age.
  • Education: High school diploma or equivalent.
  • Language: Must be able to read, speak, and write English in order to communicate with staff and guests.
  • Schedule: Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays.
  • Physical Demands: Ability to work in an open-air environment during all climate conditions, with sufficient mobility to perform assigned production tasks, including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
  • Lifting: Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
  • Knowledge: Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette preferred.
  • Communication: Ability to effectively listen and take direction from management.
  • Pressure Management: Ability to work under pressure and multitask in a fast-paced, team-oriented setting.
  • Licenses and Certifications: Must meet state and local requirements for alcoholic beverage services, and RAMP certification is required (can be provided by Legends upon hiring, if necessary).

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