Business Process Analyst

6 days ago

Grand Rapids, Michigan, United States Rockford Construction Full time
About This Opportunity

Rockford Construction is seeking a highly skilled IT Project Manager to join our team in Grand Rapids, Michigan. As an IT Project Manager, you will be responsible for planning, organizing, and directing the completion of specific tasks and projects for Rockford. Your expertise will be essential in identifying and documenting the current and future state of business processes, ensuring proper requirements are documented for projects and enhancement requests.

This role will also involve process improvement and championing those improvements. You will work closely with the Technology Steering Committee to report on all active projects and lead projects from requirements definition through deployment, identifying schedules, scopes, and project implementation plans, including risk mitigation.

Key Responsibilities
  • Plan and implement projects, help define the project scope, goals, and deliverables.
  • Create schedules and project timelines that are achievable and track deliverables.
  • Report on all active projects to the Technology Steering Committee.
  • Lead projects from requirements definition through deployment, identifying schedules, scopes, and project implementation plans, including risk mitigation.
  • Determine and document use case requirements for business processes and abide by those requirements for future enhancement and projects.
  • Act as an information source for active projects and communicate between business branches, as it relates to projects and their completion.
  • Manage a team of developers to enhance work within software solutions.
  • Gather and document business and software requirements using interviews, questionnaires, workflow storyboards, use cases, scenarios, or other methods.
  • Partner with software developers and technical resources to gather and document functional requirements.
  • Assist in conducting research on products to meet agreed-upon requirements and support purchasing efforts.
  • Assist with interpreting customer requirements into feasible options and communicate these back to business stakeholders.
  • Coordinate and perform user acceptance and pilot group testing to ensure software solutions meet business needs and formal requirements.
  • Gather critical information from meetings with various stakeholders and produce useful reports.
Requirements
  • Bachelor's degree in a related technical field.
  • A minimum of 7 years in a technology-driven role.
  • Practical application ability with Microsoft Office and Visio.
  • Detailed, analytical abilities.
  • Exceptional interpersonal skills.
  • Excellent communication skills, both verbally and written.
  • The ability to maintain organization, prioritizing tasks and responsibilities to meet deadlines.
  • Experience in user testing and project management.
Benefits

Rockford Construction offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology.

Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations.

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