Workday Systems Analyst
3 weeks ago
Join the University of Pennsylvania's team as a Workday Systems Analyst, where you will play a critical role in supporting the university's Workday system. As a key member of the Workday Operations team, you will be responsible for ensuring the integrity of data and business processes within the system.
Key Responsibilities:- Provide Tier-3 support for Workday support tickets, triaging issues that could not be resolved by the call center or business units and working with functional subject matter experts to resolve issues.
- Develop, execute, and monitor mass operation processes to maintain data integrity in Workday, identifying opportunities for continuous improvement related to the efficiency, effectiveness, and integrity of the system.
- Identify and investigate quality of data and work with relevant teams to resolve issues and improve processes, reviewing and monitoring business processes.
- Create and maintain technical documentation related to system configuration and processes.
- Support the development and delivery of end-user training and help materials to ensure effective system utilization.
- Participate in system testing and validation activities, including unit testing, test cases, integration testing, and user acceptance testing (UAT).
- Gather requirements from business partners and assist in maintaining and executing operational processes related to cyclical activities.
- Bachelor of Science and 2 to 3 years of experience or equivalent combination of education and experience is required.
- Experience with Workday or a comparable enterprise HCM system is required.
- Understanding of HR processes, policies, and regulations.
- Proven analytical and problem-solving skills.
- Excellent written and verbal communication, presentation, and organizational skills, with a strong attention to detail.
- Ability to work effectively both independently and as part of a team.
- Competitive salary range: $51,824.00 - $100,000.00 Annual Rate.
- Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
- Tuition assistance for employees and their families.
- Generous retirement plans.
- Time away from work for relaxation, vacations, and personal activities.
- Long-term care insurance.
- Wellness and work-life resources.
- Professional and personal development opportunities.
- Access to University resources and cultural activities.
- Discounts and special services.
- Flexible work hours.
- Penn Home Ownership Services.
- Adoption assistance.
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