Senior Technical Support Specialist

3 weeks ago


Hillsboro Oregon, United States Parraway Recruitment Services Full time
Job Description

Job Title: Senior Technical Support Engineer

Job Summary:

We are seeking a highly skilled Senior Technical Support Engineer to join our team at Parraway Recruitment Services. As a Senior Technical Support Engineer, you will be responsible for providing technical support and maintenance for semiconductor manufacturing equipment.

Key Responsibilities:

  • Provide technical support and maintenance for semiconductor manufacturing equipment
  • Instruct customers on the operation and maintenance of the equipment
  • Serve as a liaison with customers on matters related to installations and major component replacements
  • Perform complex repair and maintenance tasks according to factory procedures
  • Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues
  • Identify and report equipment errors and status updates related to equipment performance issues
  • Maintain accurate documentation of activity and provide periodic reports
  • Conduct training for customer personnel to ensure proficiency in service and operations
  • Work with other technicians in the field to troubleshoot and service equipment

Requirements:

  • Bachelor's Degree in electrical or mechanical engineering or equivalent experience
  • Five years of related experience
  • Experience or knowledge in optical, lasers, software, robotics, precision mechanical skills, or chemicals
  • Knowledge of Linux operating system
  • Hands-on mechanical skills
  • Hands-on experience with electronic testing tools
  • Ability to travel and work flexible schedules
  • Ability to work in a cleanroom environment
  • Valid driver's license and acceptable driving record

Working Conditions:

  • Domestic and international travel may be required
  • May be exposed to atmospheric conditions such as dust, fumes, noise, and varying temperatures


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