Senior Technical Support Specialist
3 weeks ago
Job Title: Senior Technical Support Engineer
Job Summary:
We are seeking a highly skilled Senior Technical Support Engineer to join our team at Parraway Recruitment Services. As a Senior Technical Support Engineer, you will be responsible for providing technical support and maintenance for semiconductor manufacturing equipment.
Key Responsibilities:
- Provide technical support and maintenance for semiconductor manufacturing equipment
- Instruct customers on the operation and maintenance of the equipment
- Serve as a liaison with customers on matters related to installations and major component replacements
- Perform complex repair and maintenance tasks according to factory procedures
- Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues
- Identify and report equipment errors and status updates related to equipment performance issues
- Maintain accurate documentation of activity and provide periodic reports
- Conduct training for customer personnel to ensure proficiency in service and operations
- Work with other technicians in the field to troubleshoot and service equipment
Requirements:
- Bachelor's Degree in electrical or mechanical engineering or equivalent experience
- Five years of related experience
- Experience or knowledge in optical, lasers, software, robotics, precision mechanical skills, or chemicals
- Knowledge of Linux operating system
- Hands-on mechanical skills
- Hands-on experience with electronic testing tools
- Ability to travel and work flexible schedules
- Ability to work in a cleanroom environment
- Valid driver's license and acceptable driving record
Working Conditions:
- Domestic and international travel may be required
- May be exposed to atmospheric conditions such as dust, fumes, noise, and varying temperatures
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