Head of Customer Service
4 days ago
We are seeking a seasoned customer service leader to join our team at Surgical Specialties Corporation, a Corza Medical company. As the Head of Customer Service, you will be responsible for developing and leading a best-in-class US-based Customer Service team.
Key Responsibilities:- Lead day-to-day customer service center operations for domestic associates who manage global service needs.
- Manage internal stakeholders and support Corza Medical's customers.
- Drive efforts to improve the Customer Service team, including team and network performance and escalation strategies.
- Provide valuable insights to Operations, Product, Marketing, and Sales teams.
- Customer-focus: Commitment to remarkable customer service with understanding of means and measures to build a world-class customer service organization.
- System and process expertise: Committed to constant improvement, highly proficient in leveraging technology and business platform tools.
- Experience optimizing customer services structure, processes, and systems.
- Action-oriented: Able to multitask and prioritize in a fast-paced environment with changing priorities.
- Collaborative: Works well cross-functionally to identify and address gaps in organizational systems and processes impacting the experience.
- Leadership and Communication skills: Works well cross-functionally to identify and address gaps in organizational systems and processes impacting the experience.
We foster a work environment where all team members are empowered and encouraged to share their opinions and ideas. We encourage robust, fact-based debate. Our highly collaborative work environment results in the best decisions for Corza Medical and a shared mission to execute our plan together, on time and on budget.
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Head of Customer Service
1 week ago
Reading, Pennsylvania, United States Surgical Specialties Full timeCustomer Service Leadership OpportunityWe are seeking a seasoned customer service leader to join our team at Surgical Specialties Corporation, a Corza Medical company. As Head of Customer Service, you will be responsible for developing and leading a best-in-class US-based Customer Service team.Key Responsibilities:Lead day-to-day customer service center...
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Customer Service Representative
2 weeks ago
Reading, Pennsylvania, United States Mister Car Wash Full timeAbout Mister Car WashMister Car Wash is a dynamic and fast-paced environment where opportunity meets growth. As a leading provider of car wash services, we're committed to delivering exceptional customer experiences and fostering a culture of teamwork and innovation.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team...
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Customer Service Supervisor
2 weeks ago
Reading, Pennsylvania, United States Rite Aid of Pennsylvania Inc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Supervisor to join our team at Rite Aid of Pennsylvania Inc. As a key member of our store operations team, you will be responsible for providing exceptional customer service, supervising store associates, and contributing to the overall success of our store.Key...
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Customer Service Representative
2 weeks ago
Reading, Pennsylvania, United States Waterco of the Central States, Inc. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Waterco of the Central States, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...
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Service Coordinator
2 weeks ago
Reading, Pennsylvania, United States Service Experts Full timeJob SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Service Experts. As a Service Coordinator, you will play a critical role in ensuring the efficient operation of our Service Department.Key ResponsibilitiesDispatch and Scheduling: Coordinate the scheduling of service technicians to ensure timely and...
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Culinary Specialist
1 week ago
Reading, Pennsylvania, United States Food Service Circle Full timeFood Service Circle is seeking a skilled Culinary Specialist to join our team. As a key member of our kitchen operations, you will be responsible for assisting the Head Chef/Sous Chef in maintaining our reputation for food quality. Your duties will include preparing and cooking menu items, contributing to menu development, and supporting stock taking. If you...
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HVAC Service Manager
1 week ago
Reading, Pennsylvania, United States Service Experts Full time{"title": "Service Manager - HVAC", "content": "Service Manager - HVACAs a Service Manager - HVAC, you will be responsible for troubleshooting and resolving technical HVAC questions regarding service repairs. You will analyze trends of spends and make recommendations to clients to optimize their repair and maintenance spend, and maximize uptime for...
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Lead Service Associate
2 weeks ago
Reading, Pennsylvania, United States Rite Aid of Pennsylvania Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Lead Service Associate to join our team at Rite Aid of Pennsylvania Inc. As a key member of our store operations team, you will play a vital role in ensuring exceptional customer service and a positive shopping experience for our customers.Key ResponsibilitiesSupervise and Assist Store...
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Culinary Specialist
2 weeks ago
Reading, Pennsylvania, United States Food Service Circle Full timeJob Title: Chef de PartieJob Summary:We are seeking a skilled and passionate Chef de Partie to join our culinary team at Food Service Circle. As a key member of our kitchen operations, you will be responsible for assisting the Head Chef/Sous Chef in maintaining our reputation for food quality and contributing to the development and planning of menus.Key...
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Customer Service Representative
2 weeks ago
Reading, Pennsylvania, United States Waterco Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Culligan by WaterCo. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with our...
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Culinary Specialist
2 weeks ago
Reading, Pennsylvania, United States Food Service Circle Full timeJob Title: Chef de PartieJob Summary:We are seeking a skilled and passionate Chef de Partie to join our team at Food Service Circle. As a key member of our culinary team, you will be responsible for assisting the Head Chef/Sous Chef in the kitchen operation and ensuring the company's reputation for food quality is maintained at all times.Key...
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Lead Service Associate
2 weeks ago
Reading, Pennsylvania, United States Rite Aid of Pennsylvania Inc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Lead Service Associate to join our team at Rite Aid of Pennsylvania Inc. As a key member of our retail operations team, you will play a vital role in ensuring exceptional customer experiences and driving business growth.Key ResponsibilitiesSupervise and support Store Associates in daily...
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Customer Service Ambassador
1 week ago
Reading, Pennsylvania, United States Window Genie Full timeCustomer Service RepresentativeAt Window Genie, a Neighborly company, we're dedicated to delivering exceptional service to homeowners in our community. As a Customer Service Representative, you'll play a vital role in upholding our commitment to customer satisfaction and professionalism.Key Responsibilities:Answer inbound phone calls and provide top-notch...
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Customer Service Ambassador
1 week ago
Reading, Pennsylvania, United States Window Genie Full timeCustomer Service RepresentativeAt Window Genie, a Neighborly company, we're dedicated to delivering exceptional service to homeowners in our community. As a Customer Service Representative, you'll play a vital role in upholding our commitment to customer satisfaction and professionalism.We're seeking a self-motivated, energetic, and detail-oriented...
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Customer Service Manager
1 week ago
Reading, Pennsylvania, United States Restaurant Depot Full time{"Job Title": "Customer Service Manager", "Job Summary": "We are seeking a highly skilled Customer Service Manager to join our team at Restaurant Depot. As a key member of our sales department, you will be responsible for providing exceptional customer service to new and existing customers, utilizing your in-depth knowledge of our products to increase store...
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Customer Service Liaison
5 days ago
Reading, Pennsylvania, United States Hubbell Power Systems Full timeCustomer Service Representative III Job DescriptionAt Hubbell Power Systems, we are seeking a highly skilled Customer Service Representative III to join our team. As a key member of our customer-facing team, you will be responsible for ensuring that customer expectations are accurately determined and fully met.Key Responsibilities:Manage customer inquiries...
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Customer Service Representative
5 days ago
Reading, Pennsylvania, United States DTLR Full timeCustomer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at DTLR, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Provide timely and effective resolution to customer...
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Customer Service Ambassador
1 week ago
Reading, Pennsylvania, United States Redner's Markets Full timeJob SummaryTo deliver exceptional customer experiences and maintain high standards of service throughout our front-end operations. As a key member of our team, you will supervise and direct all front-end personnel and activities, ensuring seamless customer interactions and a positive store environment.Essential Job Functions:Customer Service Excellence:...
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HVAC Service Technician
3 weeks ago
Reading, Pennsylvania, United States Service Experts Full timeAbout the RoleWe are seeking a highly skilled HVAC Service Technician to join our team at Service Experts. As a key member of our commercial HVAC team, you will be responsible for providing top-notch service and maintenance to our commercial clients.Key ResponsibilitiesPerform diagnostic and service work on commercial (rooftop) HVAC equipment and...
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Customer Service Representative
1 week ago
Reading, Pennsylvania, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...