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Customer Service Liaison

2 months ago

Reading, Pennsylvania, United States Hubbell Power Systems Full time
Customer Service Representative III Job Description

At Hubbell Power Systems, we are seeking a highly skilled Customer Service Representative III to join our team. As a key member of our customer-facing team, you will be responsible for ensuring that customer expectations are accurately determined and fully met.

Key Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Provide exceptional customer service and support to ensure customer satisfaction
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain strong relationships with customers to understand their needs and preferences

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Experience in customer-facing roles, preferably in a manufacturing or retail environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Join Our Team:

Hubbell Power Systems is a leading manufacturer of electrical solutions for the power industry. We are committed to delivering exceptional customer service and support to our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.