Supply Chain Management Specialist

2 weeks ago

Little Rock, Arkansas, United States Procurement Foundry Full time


The Supply Chain Analyst serves as the primary point of contact for clients within a designated account portfolio, which may encompass sectors such as retail, durable goods, automotive, and e-commerce.

This role acts as the essential link between Procurement Foundry's clients, storage facilities, and transportation providers.

Your responsibilities will include effectively managing the supply chain requirements of various clients, delivering exceptional customer service, and ensuring prompt execution of client demands.


KEY RESPONSIBILITIES:

Foster a robust working relationship with client accounts and address issues and concerns promptly.

Evaluate client needs and take the lead in developing and overseeing account specifications and procedures that guarantee quality, efficiency, and profitability.

Proactively oversee daily order data; suggest enhancements and implement necessary changes.
Receive, assess, and respond to a high volume of communications daily.
Manage the order process flow in accordance with contract specifications.
Ensure optimal delivery performance by selecting the most suitable carrier and overseeing the tracking process.
Maintain inventory accuracy through regular audits, recording results, and analyzing trends.

Monitor and report on order acceptance, order maintenance, and inventory via various communication methods and procurement management systems.

Provide alternative transportation and/or storage solutions as needed by analyzing internal and external account metrics.

Oversee assigned client accounts to ensure they receive the best products at the most competitive costs; optimize margins, network efficiency, and On-Time Performance (OTP).

Identify which transactional charges can be billed and follow company protocols to ensure successful resolution, minimizing disputes, assisting in collections, and collaborating with Account Managers to mitigate excess charges.

Communicate with shippers, storage facilities, and consignee contacts regarding exception notifications and problem resolution.

Enhance Procurement Foundry's profitability and minimize client cost exposure by collaborating with Operations to effectively manage inventory flow, reduce shipping delays, and maintain compliance.

Uphold quality service by monitoring standards and informing supervisors of potential issues. Collaborate with the Manager of Account Management and Operations Group to address and resolve supply chain challenges efficiently.
Responsibilities may be assigned or modified as necessary.

MINIMUM QUALIFICATIONS:
A Bachelor's degree in business, logistics, supply chain, or management is preferred.
Experience in the transportation sector is preferred.
Familiarity with EDI processes, Web Tender Portals, and other relevant electronic communication methods is preferred.
Proficiency in Microsoft Office applications, particularly Outlook, Excel, and Word.
Exceptional communication skills, both verbal and written.
Strong attention to detail, organizational abilities, and a customer-centric approach.
Ability to work weekend rotations when required.
Excellent problem-solving skills with the capacity to motivate others to devise creative solutions to complex challenges.
Strong aptitude for multitasking and effectively managing competing priorities.
Able to identify and assess client needs and develop compelling solutions.
Self-motivated, yet a strong team player.
Minimal travel may be necessary.

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