Customer Service Sales Representative
2 weeks ago
Position Overview:
(Full Time and Part Time Opportunities)
The Sales Support Associate serves as the primary customer service representative within the retail environment.
This role is pivotal in surpassing customer expectations by attentively understanding their needs, identifying suitable products, offering comprehensive product insights, and successfully completing sales transactions.
Starting Salary:
$16.00 / hour
Key Responsibilities:
Achieve and surpass sales targets
Uphold brand and operational standards (visual presentation, cleanliness, etc.)
Address customer needs and exceed their expectations by adhering to the service standards, following core principles, and utilizing established communication phrases.
Be familiar with fitting room protocols and provide assistance as necessaryPerform cashier duties when required, adhering to established procedures
Handle merchandise shipments and ensure that all products are available on the sales floor in a complete size range
Collaborate with management to identify and resolve store-related issues
Deliver product and brand information to customers
Comply with all company policies and procedures, and report any infractions to management
Assist with special initiatives as directed by management
Requirements:
High School Diploma or GED
Proficiency in calculating figures and amounts such as discounts and percentages
Flexibility to work a schedule that aligns with business needs, including evenings and weekends
Full-Time, hourly position, the Company provides:
Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
Flexible spending and commuter benefits accounts
15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
401K (with employer matching);
For all employees, the Company provides:
Commuter benefits accounts
8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
401K (with employer matching)
Work Remotely:
No
The Company is dedicated to equal pay initiatives and will not inquire about candidates' current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.
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