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Customer Service Representative

2 months ago

Paramus, New Jersey, United States P.C. Richard & Son Full time
Job Summary

The Sales Associate - Retail position at P.C. Richard & Son is a dynamic role that requires excellent customer service skills and a passion for sales. As a Sales Associate, you will be responsible for providing top-notch customer service, building customer relationships, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Sales: Meet or exceed sales targets by building strong relationships with customers and promoting products.
  • Product Knowledge: Develop and maintain in-depth knowledge of products and services to effectively communicate their features and benefits to customers.
  • Operations: Enter sales transactions into the Point of Sale system, manage inventory, and maintain a clean and organized store environment.
  • Teamwork: Collaborate with colleagues to achieve sales goals and provide support as needed.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills to effectively interact with customers and colleagues.
  • Strong Sales Skills: Demonstrate a strong ability to sell products and services, with a focus on building customer relationships and driving sales growth.
  • Product Knowledge: Develop and maintain in-depth knowledge of products and services to effectively communicate their features and benefits to customers.
  • Flexibility: Be flexible with hours to work a retail schedule, including evenings and weekends.
Benefits
  • Competitive Pay: Earn a competitive salary and commission-based income.
  • Benefits Package: Enjoy a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.