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Customer Service Sales Representative

2 months ago


Paramus, New Jersey, United States FAST RETAILING CO., LTD. Full time

Position Overview:
(Full Time and Part Time Opportunities)
The Sales Associate serves as the customer service expert within the retail environment.

They are tasked with surpassing customer expectations by attentively understanding customer needs, identifying suitable products, delivering comprehensive product information, and successfully completing sales transactions.


Starting Salary:
$16.00 / hour

Key Responsibilities:
Achieve and surpass sales targets
Uphold brand and operational standards (visual presentation, cleanliness, etc.)

Address customer needs and exceed expectations by implementing the UNIQLO service standard, adhering to the UNIQLO Fundamental Principles, and utilizing the 6 standard phrases.

Possess knowledge of fitting room protocols and assist as necessary
Serve as cashier when required, following established cashier procedures
Handle merchandise shipments and ensure full representation of products on the sales floor
Support management in identifying and resolving store-related issues
Provide customers with product and brand insights
Adhere to all company policies and procedures and report any infractions to management
Assist with special projects as assigned by management

Requirements:
High School Diploma or GED
Ability to perform calculations for discounts and percentages
Willingness to work a flexible schedule that accommodates business needs, including evenings and weekends

Full-Time, hourly position, the Company provides:
Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
Flexible spending and commuter benefits accounts
15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
401K (with employer matching);

For all employees, the Company provides:
Commuter benefits accounts
8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
401K (with employer matching)

Work Remotely:
No

The Company is dedicated to equal pay initiatives and will not inquire about candidates' current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.