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Customer Service Sales Representative

2 months ago


Paramus, New Jersey, United States Uniqlo Full time

Position Summary:
(Opportunities for Full Time and Part Time)

The Sales Representative serves as the primary customer service expert within the retail environment.

They are tasked with surpassing customer expectations by attentively addressing customer needs, identifying suitable products, delivering comprehensive product insights, and successfully finalizing sales transactions.


Compensation:
$16.00 / hour

Core Responsibilities:
Achieve and surpass sales targets

Uphold brand and operational standards (visual presentation, cleanliness, etc.)


Address customer needs and exceed expectations by adhering to the UNIQLO service standards, following the UNIQLO Fundamental Principles, and utilizing the 6 standard phrases.

Be well-versed in fitting room protocols and provide assistance as necessary

Serve as a cashier when required, adhering to cashier procedures

Manage inventory shipments and ensure all merchandise is displayed on the sales floor in a complete size range

Collaborate with management to identify and resolve store-related issues

Deliver product and brand knowledge to customers

Comply with all company policies and procedures & inform management of any violations

Assist with special projects as directed by management

Qualifications:
High School Diploma or GED

Excellent communication abilities

Capability to perform calculations involving discounts and percentages

Willingness to work a flexible schedule that accommodates business needs, including evenings and weekends

Benefits:

For Full-Time, hourly positions, the Company offers:
Medical, Dental, Vision, Life & ADD, Short and Long Term Disability

Flexible spending and commuter benefits accounts

15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;

8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays

401K (with employer matching);

For all employees, the Company provides:
Commuter benefits accounts

8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays

401K (with employer matching)

Remote Work:
No

The Company is dedicated to equal pay initiatives and will not inquire about candidates' current or past salaries.


As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.

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