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Green Energy Customer Service Representative

2 months ago

Paramus, New Jersey, United States PMG, Inc. Full time

Are you a recent college graduate looking for a challenging career opportunity?

Pristine Management, Inc. is a leading Business Management and Client Consulting firm in the industry, and we are seeking a highly motivated and goal-oriented individual to join our team as a Green Energy Customer Service Representative.

About the Role:

We are looking for a professional with excellent communication and interpersonal skills to serve as the main liaison between our clients and consumers. As a Green Energy Customer Service Representative, you will play a vital role in creating world-class client interactions and experiences that contribute to the success of our company.

Key Responsibilities:

  • Develop and maintain positive business relationships with clients, customers, senior management, and fellow employees.

  • Attend daily meetings and training classes to become proficient in each available service offered by our clients, qualify customers to match the best service to meet their needs, and assist customers through the sign-up and order process.

  • Educate and excite customers on the benefits and differentiators of our available services to drive sales growth.

  • Develop new business opportunities through strategic sales tactics, including customer development, networking, and relationship building.

  • Act as the main liaison on behalf of our clients and provide quality customer service and sales support.

  • Serve as a role model for the team and set a positive example through modeling effective selling skills and techniques.

  • Strive to consistently exceed sales goals and all program objectives.

  • Facilitate sales and handle inquiries in a timely and courteous manner.

Preferred Qualifications:

  • Bachelor's degree in Business Management, Consulting, Communications, or related fields.

  • Prior experience in account management, client support, or entry-level sales.

  • Trustworthy, honest, and dependable individual.

  • Excellent presentation skills and proven ability to overturn objections.

  • Unwavering commitment to success.

  • Determined attitude and competitiveness.

  • Ability to lead a team to successful outcomes.

  • Demonstrate the ability to communicate and solve complex matters with clients utilizing critical thinking and problem-solving skills.