Entry-Level Operations Coordinator

3 days ago


Knoxville, Tennessee, United States Konexial Full time
Job Summary

We are seeking an Entry-Level Operations Coordinator to join our team at Konexial. As a key member of our operations team, you will be responsible for providing exceptional support to our customers, identifying areas for process improvement, and contributing to the development of new software products.

Key Responsibilities
  • Provide timely and effective support to customers through various channels, including phone, email, and chat.
  • Troubleshoot and resolve technical issues related to our software products.
  • Work closely with internal teams to identify and implement process improvements.
Requirements
  • Bachelor's degree in a relevant field or equivalent experience.
  • 1-3 years of experience in a customer-facing role, preferably in the logistics industry.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Salary and Benefits

The estimated salary for this position is $50,000 - $65,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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