Student Financial Services Representative

2 days ago


New York, New York, United States Marymount Manhattan Col Full time
Job Title: Student Financial Services Representative

Job Summary:

The Student Financial Services Representative is a key member of the Center for Student Services team, providing exceptional customer service to students, parents, and faculty. This entry-level position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide cross-functional services in student accounts and financial aid, including advising, investigating, and resolving questions and issues.
  • Guide students through the financial aid process, explaining FAFSA applications, financial aid eligibility, and disbursement of aid.
  • Maintain up-to-date knowledge of college policies, procedures, and programs.
  • Adhere to a strong customer service orientation and work proactively with other support offices to best serve students.
  • Perform other duties as assigned by the Student Financial Services Supervisor.

Requirements:

  • 1-2 years of experience in a financial services office or additional college or university student service experience.
  • Strong customer-service orientation, experience, and skills.
  • Demonstrated commitment to improving service delivery and student satisfaction.
  • Ability to communicate well, both orally and in writing.
  • Ability to maintain confidentiality of records and information.

Working at Marymount Manhattan College:

Marymount Manhattan College is an affirmative action and equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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