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Student Financial Support Specialist
2 months ago
DEPARTMENT: Financial Aid
REPORTS TO: Associate Director of Operations
POSITION SUMMARY: The primary focus of this role is to provide guidance to students and their families regarding financial assistance options.
DUTIES AND RESPONSIBILITIES:
- Guide students and families on eligibility criteria for federal, state, and institutional financial support.
- Evaluate financial aid applications; conduct needs assessments to determine financial requirements for both undergraduate and graduate students.
- Assist students in estimating their educational costs, determining their financial needs for the academic year, and developing a financial aid strategy.
- Ensure adherence to all financial aid policies, procedures, and regulations during the application review process.
- Collaborate with various college departments and external organizations to resolve issues, expedite processing, and gather necessary information.
- Oversee the processing of applications and the administration of all financial aid programs, including but not limited to:
- Loan Entrance and Exit Counseling
- Federal Pell Grant and SEOG Grant reconciliation
- Work Study Reconciliation, including processing time sheets
- New York State TAP Grant Reconciliation
- Reconciliation of federal student loan proceeds
- Certification of private education loans
- Conduct application verification, resolve conflicts, and apply professional judgment as necessary.
- Represent the office at promotional events (Open Houses, Orientation, Workshops, Accepted Students Day, etc.).
- Assist the director and associate director with special initiatives.
- Provide guidance and support to staff and student assistants as needed.
- Be available for evening and weekend hours as required.
- Travel to meetings, training sessions, and conferences as necessary.
- Associate's degree required; Bachelor's degree preferred.
- 3-4 years of experience in financial aid strongly preferred.
- Familiarity with Title IV programs and regulations.
- Strong organizational, interpersonal, and communication skills.
- Experience with Datatel software preferred.
- Proficient in Microsoft applications and general computer skills.
- Comprehensive knowledge of all relevant financial aid regulations.
- Ability to manage multiple tasks and work independently.
- Exceptional attention to detail.
- Commitment to implementing quality customer service practices.
The School of Visual Arts has been a pioneer in the education of artists, designers, and creative professionals for over seventy years. With a faculty composed of distinguished professionals, a dynamic curriculum, and a focus on critical thinking, SVA serves as a catalyst for innovation and social responsibility. With more than 7,000 students at its Manhattan campus and over 41,000 alumni from 128 countries, SVA represents one of the most influential artistic communities globally. For more information about the College's 30 undergraduate and graduate degree programs, please visit our website.
The School of Visual Arts is an equal opportunity employer. Diversity and inclusion are core principles of the College. SVA values a community that includes a significant number of historically underrepresented groups, ethnic and religious backgrounds, gender identities, diverse abilities, and international perspectives, and all are encouraged to apply.
