Customer Service Manager Associate

6 days ago


Sioux Falls, South Dakota, United States Acosta Full time
Job Description

The Associate Customer Manager will cover a designated territory and surrounding area in a given market. This position reports to the Retail Sales Manager or Senior Customer Manager.

Key Responsibilities:

  • Sales and Merchandising: Develops relationships with store managers and buyers to achieve directed short and long-term performance objectives at assigned stores within a geographic territory.
  • Product Placement: Obtains distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
  • Market Analysis: Identifies and corrects voids, and merchandises manufacturer's products to obtain best possible shelf placement.
  • Communication: Communicates competitive and market activity to management, and utilizes supplied technology to report on results.
  • Performance Management: Sets and reviews performance against objectives with Sales Manager.

Qualifications:

  • Bachelor of Arts Degree or equivalent work experience.
  • Sales experience, natural industry preferred.
  • Strong interpersonal, organizational and sales skills with the ability to work effectively with team members, peers, management and external customer contacts.
  • Home space to store samples that are readily accessible and securely stored.
  • Basic Office (Outlook, Excel) functionality comprehension required and proficient in managing Outlook e-mail and calendar, as well as excel basic workbooks.
  • Must have a valid driver's license, proof of current auto insurance and be able to drive a car for extended periods of time.
  • Physically able to perform the essential functions of the job; crawl and/or climb, stand (up to 33%), frequently pull, bend and/or stop, kneel, push, walk (33-66%), continuously use hands and/or legs for repetitive motion, lift - up to 10 lbs. (sedentary level), 11-25 lbs. (light level), greater than 25 lbs. (medium work level) (up to 75%).


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