Culinary Operations Manager

2 weeks ago


Milford, Delaware, United States Healthcare Services Group, Inc. Full time

Position Overview:
About Us

Healthcare Services Group, Inc. (HCSG) is a seasoned partner in managing essential services such as housekeeping, laundry, dining, and nutritional care within the healthcare sector. With over 45 years of experience, we have been dedicated to providing vital services to numerous healthcare communities nationwide. Recognized as one of America’s Most Trustworthy Companies, we pride ourselves on our commitment to fairness and excellence through continuous training and development of our team members at all levels.

Our Mission & Core Values

Our mission is to Foster Fulfillment In Communities. Our core values—Integrity, Collaboration, Empowerment, Passion, and Perseverance—guide our decisions and actions both in and out of the workplace.

Who You Are

You are motivated, ambitious, and possess a genuine passion for serving others, with a desire to make a positive impact in your community. You thrive in collaborative environments, are willing to take initiative, and are committed to delivering exceptional experiences for our customers and residents every day.

What We Provide

HCSG offers a comprehensive benefits package designed to support the health and well-being of our associates and their families. Our goal is to enhance the overall quality of life for our team members.

Benefits include a FREE Telemedicine and Prescription Discount Program, along with a variety of medical, dental, vision, and supplemental health plans, availability may vary by state.

Training and Development

  • We prioritize the growth and education of our associates. Our promotions-from-within philosophy paves the way for a dynamic and rewarding career with HCSG.

Employee Assistance Programs provide FREE access for employees and their families to health, financial, and family services, supporting overall welfare and mental health.

Employee Recognition Initiatives

We strive to acknowledge employees who embody our Company Purpose and are dedicated to #GoingBeyond for our Client, Resident, and Employee Communities.

The Going Beyond Assistance Fund is a 501(c)(3) nonprofit established by HCSG to provide charitable disaster relief assistance to employees and their families.

Paid Time Off

Eligible employees receive paid holidays and vacation.
Employee Stock Purchase Plan

Investment opportunities are available to all eligible employees after two years of service.
Nationwide Opportunities

We offer transfer options across the country, ideal for active military personnel and their families.

Commitment to Safety

The safety and health of our employees and the communities we serve are our top priorities.
Personal Protective Equipment

All employees will be provided with and required to use appropriate PPE for all tasks.
COVID-19 Compliance

Employees must adhere to all policies as mandated by state, local, and customer requirements.

Why Choose HCSG

At HCSG, you will discover a fulfilling, collaborative, and structured environment that supports your success in serving our communities. We offer engaging opportunities for every stage of your career and are committed to providing growth and leadership pathways.

Position Summary

The Cook is responsible for preparing and serving meals, including texture-modified and therapeutic diets, in accordance with facility menus and applicable federal, state, and local standards. This role ensures that quality dining services are consistently provided, as directed by the Dining Services Director.

The Cook assists in maintaining proper receiving, storage, preparation, serving, sanitation, and cleaning protocols. In the absence of the Dining Services Director, this position may also support Dietary Aides and oversee other staff with appropriate approval.

Safety Responsibilities

Utilize protective gear for all relevant tasks and ensure the safe mixing and use of cleaning solutions while adhering to safety protocols. Report any equipment or cleaning product needs to the supervisor promptly. Ensure compliance with established safety and quality standards.

Follow infection control and universal precautions to maintain a sanitary environment at all times, including proper reporting, isolation, and handwashing techniques.

Punctuality

Consistent attendance and timely arrival are essential. Complete assigned tasks according to schedule and respond promptly to paging systems.
Customer and Resident Experience

Represent HCSG positively by following instructions and maintaining courteous interactions with supervisors, co-workers, and client staff. Engage in pleasant and respectful interactions with residents, staff, and facility guests.

Qualifications

Demonstrate a positive attitude with the ability to follow both oral and written instructions while performing routine tasks consistently. After completing all necessary training, utilize leadership skills to fulfill responsibilities independently without compromising safety.

A high school diploma or equivalent is preferred. Experience in food preparation is advantageous, and completion of an approved sanitation and safety course may be required.

Current ServSafe or Food Handler certification is mandatory based on state or county regulations. Must be able to lift and carry up to 50 pounds, push or pull up to 50 pounds, and stand, sit, bend, and walk for extended periods.

Must be able to perform routine tasks continuously and work in proximity to food and cleaning products. Residency in the service area is required.


Equal Opportunity Employer

HCSG is proud to be an equal opportunity employer, committed to diversity and inclusion in the workplace. We comply with all applicable laws regarding nondiscrimination and strive to foster a vibrant company culture that encourages employees to bring their authentic selves to serve our communities.

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