Service Operations Coordinator

5 days ago


Roanoke, Virginia, United States Hoffman & Hoffman Inc Full time
About the Role

We are seeking a dedicated Service Coordinator to join our team at Hoffman & Hoffman Inc., providing exceptional customer service and administrative support to our service team.

Key Responsibilities:
  • Schedule Service Calls: Coordinate with customers to schedule service calls, ensuring timely resolution of issues.
  • Manage Records: Maintain accurate records of service calls, transactions, and customer interactions.
  • Administer Accounts: Process transactions, handle payments, and maintain accounts.
Requirements:
  • Post-Secondary Education: Post-secondary education preferred.
  • 3-5 Years of Experience: Minimum 3-5 years of work experience in a related field or dispatching.
  • Mechanical Service/HVAC Industry Experience: Prior experience in mechanical service or HVAC industry preferred.
Compensation:
  • Annual Salary: $58,000, including all benefits and opportunities for career growth.


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