Operations Manager

4 days ago


Roanoke, Virginia, United States KSS Full time
Job Overview

We are seeking an experienced Branch Operations Manager to lead our Roanoke, WV branch. As a key member of our team, you will be responsible for managing and overseeing field operations, developing and implementing business plans, and leading a team of professionals.

About Us

KSS is one of the leading Industrial Weighing solutions providers in the United States. We take pride in taking care of our customers and our people, which has enabled us to grow and set ourselves apart from the competition over the years.

Key Responsibilities:
  • Develop and own the annual business plan for your assigned branch, including revenue and operational forecasts.
  • Maintain ongoing positive communication and coordination with other KSS management and stakeholders to develop achievable growth plans.
  • Partner with Regional Sales Managers and Branch Sales Representatives to plan and coordinate strategies for effective execution of programs to grow service sales.
  • Work collaboratively with the safety management team to ensure all personnel are meeting company safety program requirements and work environments are adequate and safe.
  • Manage proper facility maintenance and participate in lease negotiations/contracts for facilities.
Deliverables:
  • An annual plan for branch service operations capable of delivering strategic revenue target.
  • Meet or exceed billable time goal of 75%+ average for all technicians.
  • Meet or exceed Safety Score goal of no recordable incidents.
Requirements:
  • Operations Management experience, or a related field experienced preferred.
  • Previous experience in a manager role, preferably in an equipment or manufacturing environment.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.

Estimated salary: $70,000 - $90,000 per year, depending on experience.



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