Guest Services Coordinator

3 weeks ago


Roanoke, Virginia, United States Coury Hospitality Full time
Key Responsibilities:

  • Recruit, select, and retain high-quality front office staff, including front desk associates and valet/bellmen staff.
  • Supervise front office operations to ensure adherence to hotel procedures, regulations, and standards, while striving for total guest satisfaction.
  • Initiate and implement up-selling techniques to promote hotel services and facilities, maximizing room occupancy and overall revenue.

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