Service Coordinator and Care Navigation Specialist

7 days ago


Roanoke, Virginia, United States Dominion Care Full time

Job Overview:

We are seeking a skilled Service Coordinator to oversee the delivery of high-quality services to individuals with intellectual disabilities. As a key member of our team, you will be responsible for coordinating care plans, supervising staff, and ensuring the overall quality of our services.

About the Role:

This is a full-time position that requires strong organizational skills, excellent communication abilities, and a compassionate approach to working with vulnerable populations. You will work closely with clients, their families, and other service providers to assess needs, identify resources, and develop effective solutions.

Responsibilities:

  • Coordinate the development and implementation of individualized service plans
  • Supervise and train Direct Support Professionals to ensure high-quality care delivery
  • Liaise with healthcare providers, community agencies, and other stakeholders to optimize client outcomes
  • Conduct quarterly reviews to summarize service progress and adjust plans as needed
  • Participate in program meetings, training sessions, and other activities to maintain knowledge and best practices
  • Mentor new staff members and support onboarding processes

Benefits:

  • $62,000 - $75,000 per year, depending on experience
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Flexible scheduling and paid time off
  • $500 per year for continuing education and professional development
  • Employee assistance program and life insurance

Requirements:

  • 2-3 years of experience in direct support, case management, or a related field
  • A high school diploma or equivalent; some positions may require a bachelor's degree
  • Strong understanding of relevant regulations, policies, and procedures
  • Excellent communication and organizational skills
  • Ability to assess needs, identify resources, and develop solutions

Why Join Us?

Dominion Care is a leading provider of home-based services, dedicated to supporting individuals with intellectual disabilities and their families. We offer a dynamic work environment, opportunities for growth and development, and a commitment to excellence in everything we do.



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