Current jobs related to Mortgage Recovery Specialist - Union, Kentucky - Fifth Third

  • Mortgage Recovery Specialist

    2 weeks ago

    Union, Kentucky, United States Fifth Third Full time

    Job Title: Mortgage CollectorFifth Third Bank is seeking a skilled Mortgage Collector to join our team. As a Mortgage Collector, you will be responsible for initiating contact with consumer and mortgage loan customers who are in default, providing assistance and guidance to achieve workout alternatives, and minimizing potential losses on delinquent loans.Key...

  • Mortgage Loan Specialist

    4 days ago

    Union, Kentucky, United States Fifth Third Full time

    Transforming Banking ExperiencesAt Fifth Third Bank, we're committed to delivering exceptional service to our customers. As a Home Lending Specialist, you'll play a vital role in helping individuals achieve their dream of homeownership. Your primary responsibility will be to respond to advanced customer needs, providing expert guidance on new mortgage loans....

  • Recovery Specialist

    4 days ago

    Union, Kentucky, United States General Electric Credit Union Full time

    Recovery Collector Job DescriptionAt General Electric Credit Union, we are seeking a skilled Recovery Collector to join our team. As a Recovery Collector, you will play a critical role in collecting delinquent payments on installment loans and Visa accounts.Key Responsibilities:Collect delinquent payments on all installment loans and Visa accountsAssist in...

  • Peer Support Specialist

    2 weeks ago

    Union, Kentucky, United States Kyros Inc Full time

    Transform Lives with Kyros IncAt Kyros Inc, we're revolutionizing the way recovery services are delivered and managed. Our mission is to remove barriers and make recovery possible for anyone. As a Peer Supporter, you'll play a vital role in providing access to a curated network of resources and support for individuals suffering from Substance Use...

  • Loan Payment Specialist

    4 days ago

    Union, Kentucky, United States General Electric Credit Union Full time

    Loan Payment Representative Job DescriptionAt General Electric Credit Union, we are seeking a highly skilled Loan Payment Representative to join our Consumer Lending team. As a Loan Payment Representative, you will play a critical role in ensuring members' loan payment needs are addressed timely and accurately.Key Responsibilities:Payment Processing: Post...

  • Behavioral Health Specialist

    2 weeks ago

    Union, Kentucky, United States Lighthouse Youth & Family Services Full time

    Job SummaryWe are seeking a highly skilled and compassionate Behavioral Health Specialist to join our team at Lighthouse Youth & Family Services. As a key member of our interdisciplinary team, you will provide direct care to teenage youth in a residential setting, utilizing your unique skills and understanding of trauma and mental health to make a positive...

  • Mental Health Specialist

    2 weeks ago

    Union, Kentucky, United States Lighthouse Youth & Family Services Full time

    About the RoleWe are seeking a skilled and compassionate Therapist to join our team at Lighthouse Youth & Family Services. As a Therapist, you will play a vital role in providing mental health services to youth and their families, empowering them to succeed and thrive.Key ResponsibilitiesProvide individual, family, and group psychotherapy/counseling to youth...

  • Intake Coordinator Specialist

    2 weeks ago

    Union, Kentucky, United States Lighthouse Youth & Family Services Full time

    Job Summary:The Intake Coordinator will work within an interdisciplinary team to provide services to youth involved in the juvenile justice system. This role will involve coordinating care for clients in the Lighthouse Individualized Docket Services (LIDS) program, working with treatment staff and court personnel to meet client needs and access to...

  • Mortgage Originator

    1 week ago

    Union, New Jersey, United States M&T Bank Full time

    Mortgage Originator Job SummaryAs a Mortgage Originator at M&T Bank, you will be responsible for originating mortgage applications within low-to-moderate income neighborhoods and to low-to-moderate income borrowers. You will participate in Community Reinvestment Act (CRA) related activities and functions within M&T community bank regions. You must adhere to...

  • Financial Recovery Specialist

    1 month ago

    Union, New Jersey, United States OneMain Financial Full time

    About the RoleWe are seeking a highly skilled Branch Collections Specialist to join our team at OneMain Financial. As a key member of our branch team, you will play a critical role in helping customers succeed in resolving their financial obligations.Key ResponsibilitiesManage high-volume collections activities to achieve delinquency goals for an assigned...

  • Co-Occurring Specialist

    3 weeks ago

    Union, New Jersey, United States Bridgeway Behavioral Health Services Full time

    Job OverviewBridgeway Behavioral Health Services is seeking a skilled Co-Occurring Specialist to join our team. As a Co-Occurring Specialist, you will work with individuals to secure and maintain permanent housing, assess their mental health and substance use needs, and develop integrated treatment goals and interventions.ResponsibilitiesProvide direct...

  • Sales Operations Specialist

    4 weeks ago

    Union, Missouri, United States Children's Factory Full time

    Job Title: Sales Operations SpecialistWe are seeking a highly skilled Sales Operations Specialist to join our team at Children's Factory. As a Sales Operations Specialist, you will play a pivotal role in enhancing the success of our Sales, Customer Service, and E-commerce teams.Key Responsibilities:Strategic Alignment: Manage organizational data and...

  • Co-Occurring Specialist

    4 days ago

    Union, New Jersey, United States Bridgeway Behavioral Health Services Full time

    Job OpportunityBridgeway Behavioral Health Services is seeking a dedicated and compassionate Co-Occurring Specialist to join our team. As a key member of our clinical staff, you will play a vital role in providing high-quality care to individuals with co-occurring mental health and substance use disorders.Key Responsibilities:Provide direct services to...

  • Co-Occurring Specialist

    1 month ago

    Union, New Jersey, United States Bridgeway Behavioral Health Services Full time

    Job Title: Co-Occurring Specialist - CADCJob Summary:Bridgeway Behavioral Health Services is seeking a highly skilled Co-Occurring Specialist - CADC to join our team. As a Co-Occurring Specialist, you will work with individuals who have co-occurring mental health and substance abuse disorders, providing assessment, direct service, and clinical leadership to...

  • Store Associate

    1 week ago

    Union Gap, Washington, United States T.J. Maxx Full time

    Join Our Team at T.J. MaxxWe are seeking a highly motivated and detail-oriented individual to join our team as a Cleaning and Recovery Specialist. As a key member of our store team, you will be responsible for maintaining the highest standards of cleanliness and organization on our sales floor.Key Responsibilities:Maintain all organizational, cleanliness,...

  • Community Support Specialist- Youth

    4 weeks ago

    Union, United States Compass Health Network Full time

    Due to rapid expansion in all of our clinics, we are offering a $1500 sign-on bonus* for Community Support Specialist positions; additional $500 sign-on bonus* for Qualified Mental Health Professionals. We are eager to be able to continue to serve clients in our service areas and need you to make this happen! The School-Based Community Support Specialist...

  • Physical Therapist Specialist

    2 weeks ago

    Union, New Jersey, United States PT Solutions Physical Therapy Full time

    Transform Lives as a Physical Therapist at PT SolutionsAs a Physical Therapist at PT Solutions, you will have the opportunity to make a meaningful impact on patients' lives by delivering evidence-based care and empowering them to exceed their functional outcomes.Key Responsibilities:Develop and implement timely treatment plans tailored to each patient's...

  • Insurance Claims Examiner

    1 month ago

    Union Valley, Texas, United States Travelers Insurance Full time

    Job SummaryWe are seeking a skilled Insurance Claims Examiner to join our team at Travelers Insurance. As a Surety Claims Specialist, you will be responsible for conducting thorough investigations, analyzing claims, and making informed decisions to achieve superior customer service and claim results.Key ResponsibilitiesEvaluate, investigate, and negotiate...

  • Physical Therapy Specialist

    7 days ago

    Union City, New Jersey, United States JAG Physical Therapy Full time

    The Physical Therapy Practitioner at JAG Physical Therapy is responsible for assessing patients' strengths and weaknesses, devising treatment plans, and providing positive encouragement to help patients achieve their goals. The practitioner will aid in healing, recovery, pain management, and improving functional independence. This position requires a...

Mortgage Recovery Specialist

2 months ago

Union, Kentucky, United States Fifth Third Full time
Enhance banking experiences at Fifth Third

At Fifth Third Bank, we connect talented individuals with rewarding career opportunities.

Position Overview:
Work hours are Monday to Friday from 8 AM to 5 PM, with one Saturday each month.

GENERAL FUNCTION:
Under moderate supervision, the Homeowner's Assistance Department Counselor engages with consumers and mortgage loan clients facing default. The role involves counseling and guiding customers to explore workout alternatives tailored to their unique situations while adhering to all relevant guidelines set by investors, the company, federal regulations, and insurers. The counselor aims to mitigate potential losses on delinquent loans by reaching out to borrowers, their representatives, mortgage brokers, real estate agents, title companies, attorneys, investors, and insurers to facilitate resolutions in line with departmental and legal standards, while ensuring alignment with company and investor objectives.

KEY RESPONSIBILITIES:
  • Initiate communication with customers in default through manual dialing to propose potential workout solutions.
  • Conduct collection calls based on an account load determined by the applicable capacity model.
  • Assess customer situations and collateral risks to present viable solutions, including Forbearance Plans, Repayment Plans, Modifications, Assumptions, Pre-foreclosure/Short Sales, and Deed in Lieu; assist in identifying, negotiating, and pursuing the most suitable loss mitigation options that enhance customer satisfaction and investor returns.
  • Review, negotiate, and recommend actions on requests for foreclosure or repossession alternatives within management-established timeframes.
  • Identify, evaluate, and address reasons for delinquency.
  • Explain all workout options within company/investor/insurer guidelines and understand the requirements for each.
  • Utilize skip tracing methods to locate customer information for contact.
  • Provide reinstatement amounts, payoffs, and establish repayment plans within the system.
  • Seek resolutions for referrals from non-delinquent customers requesting alternatives for ownership retention.
  • Ensure all necessary documentation has been requested and received from customers.
  • Monitor accounts associated with the Soldiers and Sailors Act to ensure compliance with required guidelines.
  • Document all collection efforts in the collection system.
  • Recommend further actions with management support on delinquent accounts.
  • Escalate calls and/or problematic accounts to supervisors, repossession, legal, or collection agencies as necessary.
  • Provide management with feedback for process improvement and suggestions for the specialty collections unit.
  • Offer administrative support as directed by management.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
  • High School Diploma or equivalent required.
  • At least two years of experience in collections, support, or related customer service; Loss Mitigation experience is preferred but not mandatory.
  • Understanding of basic mortgage default timelines and procedures (bankruptcy, escrow, foreclosure).
  • Familiarity with bank-owned, investor, and insurer guidelines for mortgage and consumer companies.
  • Knowledge of and adherence to FDCPA, Privacy Act, state laws, and other bank policies regarding collection guidelines.
  • Strong consulting and advising skills for customer interactions via phone and written communication.
  • Exceptional customer service abilities with both external and internal clients.
  • Excellent communication, comprehension, listening, and negotiation skills.
  • Ability to meet deadlines and work independently with moderate supervision.
  • Analytical skills to identify and propose solutions to problems.
  • Understanding of debt collections at various delinquency stages (up to 180 days, charge-off, and bankruptcy). Experience with foreclosure, bankruptcy, and REO is preferred.
  • Familiarity with financial statements, tax returns, credit reports, home appraisals, title searches, and other documents used in evaluating pre-foreclosure remedies.
  • Strong analytical, problem-solving, and mathematical skills for financial counseling and interpretation of complex information.
  • Basic understanding of mortgage lending and servicing.
  • Ability to work collaboratively in a team environment and interact effectively with employees at all organizational levels.
  • Proficiency in Microsoft Word, Outlook, Access, and Excel at an intermediate level.