Mortgage Loan Specialist

4 weeks ago


Union, Kentucky, United States Fifth Third Full time
Transforming Banking Experiences

At Fifth Third Bank, we're committed to delivering exceptional service to our customers. As a Home Lending Specialist, you'll play a vital role in helping individuals achieve their dream of homeownership. Your primary responsibility will be to respond to advanced customer needs, providing expert guidance on new mortgage loans. You'll assess customer requirements, cross-sell additional bank products, and ensure a seamless account approval process. To succeed in this role, you'll need to possess excellent interpersonal skills, a thorough knowledge of company products, and the ability to work within the Bank's risk appetite. If you're passionate about delivering outstanding customer experiences and have a strong background in mortgage lending, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Respond to incoming phone calls from potential customers regarding new mortgage loans.
  • Actively identify and cross-sell additional bank products.
  • Process customer application requests.
  • Facilitate the account approval process with underwriting, processing, and closing departments.
Requirements:
  • College degree preferred.
  • At least 1-2 years of mortgage loan or related experience.
  • Excellent interpersonal skills.
  • Thorough knowledge of company products.
  • S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS).


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