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Customer Service Representative

2 months ago

Burlington, Vermont, United States National Seating & Mobility Full time

About National Seating & Mobility

We are a leading provider of mobility solutions, dedicated to empowering individuals with disabilities to live independently. Our team is passionate about delivering exceptional customer service and making a meaningful impact in our clients' lives.

Job Summary

We are seeking a highly organized and communicative Customer Service Representative to join our team. As a key member of our branch administration team, you will be responsible for providing exceptional customer service, managing phone requests, and coordinating with clients and staff to ensure seamless delivery of our mobility solutions.

Key Responsibilities

  1. Provide timely and professional responses to client inquiries and requests.
  2. Coordinate with branch staff and clients to schedule appointments and deliveries.
  3. Assist with data entry, filing, and inventory management.
  4. Participate in ongoing education and training to stay up-to-date on company policies and procedures.
  5. Perform other duties as assigned by branch leadership.

Requirements

  • High School Diploma or equivalent.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in computer software and technology.

What We Offer

At National Seating & Mobility, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity.