Bilingual Patient Services Representative

3 days ago


Springfield, Illinois, United States Pediatric Specialists of Virginia Full time
Job Summary

We are seeking a highly skilled and bilingual Patient Services Representative to join our team at Pediatric Specialists of Virginia. This full-time role is located in Fairfax, VA and requires a strong ability to communicate effectively with patients and staff in both English and Spanish.

Key Responsibilities
  • Register patients for outpatient services and ensure accurate and complete information is obtained
  • Update patient records and enter information into our computer database
  • Collect payments and prepare packages for courier pick-up
  • Provide administrative and clerical support to facilitate the smooth operation of the clinic
  • Serve as the first point of contact for patients and visitors, answering phone calls and taking messages
  • Schedule appointments and perform various clerical tasks
Requirements
  • One year of experience in a medical office environment
  • High School Diploma or GED
  • Bilingual in Spanish required
  • Basic computer skills, including 50 wpm and Microsoft Office
  • Ability to pass a TB, drug, and physical exam
Preferred Qualifications
  • Previous experience using EPIC or other EMR systems

Pediatric Specialists of Virginia offers a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, as well as a 401k plan and paid time off. We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.



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