Customer Service Representative

2 weeks ago


Bloomington, Indiana, United States Lisa Allen - State Farm Agent Full time
Job Description

Are you looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Assist customers with their insurance needs, providing guidance and support to ensure they have the right coverage.
  • Work collaboratively with the Agent Team to achieve sales and customer service goals.
  • Develop and maintain a strong understanding of State Farm products and services to effectively communicate with customers.
Requirements
  • Excellent interpersonal and communication skills, with the ability to work effectively with customers and team members.
  • Ability to learn and understand State Farm products and services, as well as insurance industry concepts and terminology.
  • Detail-oriented and organized, with the ability to multitask and prioritize tasks effectively.
  • Proactive problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and service.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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