Customer Service Representative
1 day ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Sun Technologies. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.
Key Responsibilities:
- Handling customer inquiries and resolving issues in a timely and professional manner
- Communicating effectively with customers, insurance companies, and other stakeholders
- Entering customer information into our customer information system
- Ensuring customer satisfaction and loyalty through proactive issue resolution and follow-up
- Maintaining knowledge of customer needs and trends to improve customer satisfaction and loyalty
- Developing and maintaining relationships with customers to ensure a positive and professional image
Requirements:
- High school diploma or equivalent required
- Minimum 1 year of customer service experience
- Ability to convey a positive and professional image to customers and employees
- Maintain composure in high-pressure situations
- Capable of following an issue through to its conclusion
Preferred Qualifications:
- 2+ years of customer service experience
- Experience with Microsoft Office suite
What We Offer:
At Sun Technologies, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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