Specialty Pharmacy Operations Leader
2 weeks ago
Company Overview
At Shields Health Solutions, we are dedicated to fostering a culture of inclusivity and compassion, making a significant impact on the lives of patients every day. Our commitment to excellence has earned us recognition as a 'Great Place to Work' for four consecutive years.
About the Role
We are seeking a highly motivated and experienced Manager of Patient Services to lead our team in specialty pharmacy management. This role is pivotal in supporting our specialty pharmacy and medication adherence model, ensuring the delivery of high-quality patient care.
Key Responsibilities
The successful candidate will be responsible for:
- Leading and managing a team of pharmacy liaisons in specialty clinics.
- Coaching and developing team members to embody the Shields culture.
- Providing ongoing performance feedback, training, and professional development.
- Ensuring operational targets are met, focusing on clinic service, growth, and patient satisfaction.
- Identifying and implementing improvement initiatives to enhance efficiency and drive growth.
- Building strong relationships with stakeholders at health system partners.
- Collaborating with leadership to implement strategic growth initiatives.
- Ensuring accountability and adherence to best practices within the team.
Qualifications
The ideal candidate will possess:
- A Doctor of Pharmacy (PharmD), RPh, or BS in Pharmacy.
- A minimum of 2 years of supervisory or management experience.
- Experience as a licensed pharmacist in a healthcare setting.
- Strong communication skills and proficiency in Microsoft Office.
- Excellent organizational skills and the ability to manage performance metrics.
Personal Attributes
The candidate should be:
- Patient-centered and detail-oriented.
- A collaborative team player with a passion for helping others.
- Motivated and capable of inspiring and leading a team.
Shields Health Solutions is committed to providing equal employment opportunities and prohibits discrimination of any kind.
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