Team Leader for Smoothie Operations
2 months ago
Position Summary:
The Shift Leader plays a pivotal role in the operational success of Highland Road Smoothie. This position not only aids Guests in achieving their health and wellness aspirations by guiding them in selecting smoothies and retail offerings but also provides essential support to Team Members in the absence of General Managers.
Benefits Offered:
- Flexible Work Hours
- Career Advancement Opportunities
- Weekly Compensation
- Incentive Programs
- Employee Referral Bonuses
Key Responsibilities:
Delegation of Tasks:
- Implements deployment strategies ensuring all Team Members are aware of their designated roles to optimize store efficiency.
- Aids in the management of Team Members during scheduled shifts.
Results Orientation:
- Upholds and complies with corporate standards regarding operations, marketing, and brand representation.
- Motivates Team Members to surpass performance targets and complete necessary tasks.
Commitment to Ethics:
- Embodies and promotes the culture, values, vision, and mission of Highland Road Smoothie.
- Demonstrates operational excellence to Team Members through exemplary conduct.
Customer Engagement:
- Responsible for delivering an exceptional product and service experience to Guests.
- Ensures that Guests' needs are met during their smoothie selections.
- Welcomes and interacts with Guests to foster a friendly atmosphere.
- Guarantees that both self and team members maintain a Guest-first approach.
Personal Growth:
- Actively seeks to undertake new responsibilities beyond the current role.
Time Management Skills:
- Arrives punctually for scheduled shifts.
- Collaborates with Team Members to discuss and prioritize checklist tasks for completion during the shift.
Essential Job Functions:
- Demonstrates the ability to lead by example in a dynamic environment.
- Maintains cleanliness of the store while adhering to food safety protocols.
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