Customer Service Representative I- Distribution Center
3 weeks ago
**Customer Service Representative I- Distribution Center Job Summary**
We are seeking a highly skilled Customer Service Representative I- Distribution Center to join our team at Overhead Door Corporation. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely order fulfillment.
**Key Responsibilities:**
- Provide exceptional customer service through phone, email, and in-person interactions
- Resolve customer inquiries and issues in a timely and professional manner
- Process orders and ensure timely delivery
- Assist with inventory management and cycle counts
- Perform other duties as assigned by management
**Requirements:**
- 1-3 years of customer service experience, preferably in the door industry
- Excellent communication and problem-solving skills
- Working knowledge of PCs and related software
- Basic math skills required
- High School Diploma or GED
**Physical/Work Environment Requirements:**
- Ability to stand for long periods of time in a non-climate controlled environment
- Ability to lift up to 50 pounds
**Equal Employment Opportunity:**
Overhead Door Corporation is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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