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Customer Service Representative

2 months ago


Chino, California, United States NFI Full time

About the Role:

NFI is seeking a highly skilled Distribution Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Process and input customer orders accurately and efficiently
  • Handle customer complaints and concerns in a fair and respectful manner
  • Produce all related paperwork and necessary information required for customer work orders

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong organizational and time management skills
  • Proficiency in computer software and systems

What We Offer:

NFI offers a competitive salary and benefits package, as well as opportunities for professional growth and development.