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Customer Service Representative
2 months ago
About the Role:
NFI is seeking a highly skilled Distribution Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Process and input customer orders accurately and efficiently
- Handle customer complaints and concerns in a fair and respectful manner
- Produce all related paperwork and necessary information required for customer work orders
Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong organizational and time management skills
- Proficiency in computer software and systems
What We Offer:
NFI offers a competitive salary and benefits package, as well as opportunities for professional growth and development.