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Healthcare Administrative Specialist

2 months ago


Springfield, Illinois, United States Southern Illinois University School of Medicine Full time

Salary:
$2,960.72 Monthly

Job Type:
Civil Service

Department:
Family and Community Medicine

FLSA:
Non-Exempt

Bargaining Unit:
N/A

Shift:
Days

Position Overview:
This role involves a variety of responsibilities aimed at ensuring smooth operations within the clinic. Key duties include:

1) **Patient Interaction and Data Management:**
- Welcoming patients as they arrive and conducting interviews to gather essential demographic and billing information.
- Accurately entering and updating patient records in the electronic health record system.
- Generating daily schedules and managing encounter forms for efficient clinic operations.

2) **Communication and Scheduling:**
- Handling incoming patient calls with professionalism, addressing inquiries, and scheduling appointments as necessary.
- Routing calls to appropriate medical staff while adhering to clinical protocols.

3) **Financial Transactions:**
- Collecting payments at the time of service and maintaining accurate financial records.
- Ensuring compliance with managed care co-pay requirements and managing daily receipts.

4) **Administrative Support:**
- Assisting with patient complaints and providing backup support for other administrative functions within the clinic.

Qualifications:
- High school diploma or equivalent required.
- A minimum of one year of relevant work experience in a healthcare setting, such as a medical office or hospital.
- Completion of an accredited medical secretarial or paramedical program is preferred.

Benefits:
- Includes 13 paid holidays annually.
- Paid sick leave for personal or family health needs.
- Health, dental, and life insurance options available.
- Tuition waiver and reimbursement programs to support further education.
- Access to an Employee Assistance Program for confidential support services.

For more information about the mission and values of Southern Illinois University School of Medicine, please visit their official website.