Property and Casualty Claims Advocate
2 days ago
HUB International is a leading insurance brokerage firm that advises businesses and individuals on how to prepare for the unexpected. With a focus on providing peace of mind, our team of experts helps clients navigate the complexities of the insurance industry and find tailored solutions that meet their unique needs.
The OpportunityWe are seeking a Property & Casualty Claims Advocate to facilitate a smooth interaction between clients and carriers regarding property & casualty issues. The successful candidate will monitor ongoing property & casualty activity and alert the HUB Producer team to any potential claim or loss control issues.
Key Responsibilities- Prepare and present claim reviews to clients on a periodic basis.
- Assist in Third Party Administrator (TPA) and insurance carrier selections.
- Ensure client questions/concerns are addressed by the claims department or Third Party Administrator.
- Interact with clients by telephone and in person to deliver and gather information.
- Negotiate plans of action and reserve reductions with insurers.
- Assist producers in conducting claims with clients and carriers.
- Analyze loss history to identify risk reduction strategies for producers.
- Attend sales presentations or renewal visits to present claims, programs for the reduction of risk, or loss information to insureds.
- Implement correction of errors of the carrier.
- Keep abreast of and apply a working knowledge of policy coverage in its application to property & casualty claims.
- Maintain accurate and organized claim files by documenting conversations with clients and carrier representatives; update all HUB computer systems and automated agency management systems; ensure the accuracy of data.
- Seek continued knowledge and stay abreast of changes in the insurance industry and other external conditions that may impact clients. Make appropriate recommendations to clients in response to those changes; attend industry-related continuing education training and courses.
- Responsible for accessing and utilization of all claims-related carrier online systems.
- Perform other duties and projects as assigned.
- High School Diploma/GED
- 5-7 years property & casualty claims adjustment experience (brokerage preferred) or equivalent combination of education & experience
- Property & Casualty License required or willingness to obtain within 3 months
- This position primarily involves remaining in a stationary position for the majority of the workday.
- The person in this position frequently communicates with colleagues and clients both in person and on the telephone; must be able to communicate and exchange accurate information.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
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