Insurance Claims Service Representative Assistant

2 months ago


Fresno, California, United States DiBuduo & DeFendis Insurance Brokers, LLC Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Insurance Claims Service Representative Assistant to join our team at DiBuduo & DeFendis Insurance Brokers, LLC. As a key member of our claims team, you will be responsible for providing exceptional customer service and ensuring seamless claims processing.

Key Responsibilities:

  • Claims Processing: Utilize EPIC software to set up and maintain client claims, progress notes, and correspondence.
  • Research and Verification: Utilize insurer websites to identify customer claims information and verify details.
  • Insurance Fundamentals: Understand insurance fundamentals and coverage assessment of home, auto, and commercial policies.
  • Communication: Communicate with our personnel, customers, adjusters, and claimants regarding insurance matters.
  • Administrative Tasks: Complete DMV filings and procedures.
  • Professional Development: Obtain a California Property & Casualty Insurance license after 2 years of employment.
  • Compliance: Adhere to the requirements of the E&O Plus program.

Requirements:

  • Education: High School Diploma or equivalent is preferred.
  • Experience: 2 years of experience in the insurance industry or related field.
  • Technical Skills: Proficiency in Microsoft Word and Excel.
  • Soft Skills: Excellent verbal and written communication skills, ability to work independently and as part of a team.


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