Outbound Call Center Agent

19 hours ago


Nashville, Tennessee, United States Answernet Inc Full time
About Answernet Inc.
AnswerNet Inc. is a leading provider of contact management solutions, serving over 10,000 clients across North America. Our team of experienced professionals delivers exceptional customer service, appointment setting, and sales support.

Job Description:
We're seeking a highly motivated and results-driven Outbound Call Center Agent to join our dynamic team. As an agent, you'll be responsible for delivering top-notch customer experiences through consistent outbound calls, utilizing AnswerNet's proprietary tools and documentation systems.

Responsibilities:
* Engage with clients in a professional and courteous manner
* Use call scripting software to ensure consistency and accuracy in customer interactions
* Meet sales targets and upsell products and services as needed
* Collaborate with colleagues to achieve shared goals and objectives

Requirements:
* 1+ year of experience in a call center environment, preferably with an automatic dialer and scripting software
* Excellent communication and interpersonal skills
* Ability to work independently and meet productivity standards
* High school diploma or equivalent required; associate's or bachelor's degree preferred

Compensation:
* Hourly rate: $14.25
* Estimated annual salary: $29,632 based on full-time schedule

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