Call Center Team Member

3 days ago


Nashville, Tennessee, United States Cornerstone Financial Credit Union Full time
The Call Center Representative at Cornerstone Financial Credit Union plays a vital role in delivering exceptional customer service to our members. As a key member of our team, you will be responsible for responding to member inquiries, resolving issues, and promoting our products and services. In this role, you will have the opportunity to make a real difference in the lives of our members and contribute to the success of our organization. We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, and a comprehensive benefits package that includes health insurance, retirement savings, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Requirements include a minimum of three years of experience in financial institution work, preferably in a Teller/Universal Associate or customer service-related position, and excellent verbal and audio communication skills. Specialized financial services training and loan processing experience are desirable. As a Call Center Representative at Cornerstone Financial Credit Union, you will have the opportunity to work in a fast-paced and dynamic environment where no two days are ever the same. You will be responsible for handling a high volume of member inquiries and resolving complex issues in a timely and professional manner. In addition to your technical skills and knowledge, we are looking for individuals who possess excellent interpersonal and communication skills, a strong sense of empathy and understanding, and the ability to work effectively in a team environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Salary range: $45,000 - $65,000 per year.

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