Customer Service Representative

4 weeks ago


Orange, California, United States Resideo Full time
Job Description

ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage solutions. We are passionate about helping customers prosper in this exciting and growing marketplace. Our people are our greatest asset, and we take pride in having the largest and most well-trained team of sales and technical professionals.

Job Duties:
  • Process and Submit Customer Orders and Quotes
  • Interact and Consult with Customers
  • Confirm Inventory and Determine Shipping Methods
  • Investigate Order Status and Provide ETA Information
  • Establish Positive Relationships with Customers
  • Demonstrate Behaviors that Support Core Values
  • Participate in Team Meetings and Training
Requirements:
  • 1+ Years of Customer Service Experience
  • Associates or Bachelor's Degree
  • 3-5 Years of Relevant Work Experience
  • Experienced Salesforce or CRM
  • Strong Verbal and Written Communication Skills
  • Time Management Skills to Prioritize and Meet Deadlines
What's in It for You:
  • Medical, Dental, Vision, Commuter Benefit, Pet Insurance, and 401k Participation
  • 2 Weeks' Accrued Vacation Time and 12 Paid Holidays
  • Employee Discounts on Company Products and Retail/Service Providers

At Resideo, we bring together diverse individuals to build the future of homes. We are an equal opportunity employer and comply with applicable equal employment laws in all countries where we do business.



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