Customer Service Representative
4 weeks ago
Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.
Responsibilities:
- Establish customer relationships and follow up with customers as needed
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Develop leads, schedule appointments, and market appropriate products and services
Requirements:
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail-oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment
What We Offer:
- Simple IRA
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within our agency
- License reimbursement
About Us:
We are a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. We are located in Orange, TX and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.
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