Licensed Insurance Customer Service Representative

3 days ago


Georgetown, Texas, United States Darren Featherstone -State Farm Agency Full time
Job Description

We are seeking a skilled professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our agency, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

  • Establish and maintain customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused, needs-based review process to educate clients about insurance options and provide personalized recommendations.

Benefits:

  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Valuable experience
  • Growth potential/Opportunity for advancement within our agency

Requirements:

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening.
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving.
  • Dedicated to customer service.
  • Able to learn computer functions.
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely.
  • Ability to work in a team environment.
  • Ability to multi-task
  • Ability to effectively relate to a customer.
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Must be available to work the following schedule: {Monday - Friday 8:30A - 5:00P}

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Compensation: $ $20.00 per hour



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