Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Responsibilities
- Establish and maintain strong customer relationships through regular communication and follow-up.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues related to insurance coverage, policy changes, and billing.
- Use a customer-centric approach to educate clients about insurance options and provide personalized recommendations.
- Competitive hourly rate of $20.00
- Opportunities for growth and advancement within our agency
- Simple IRA and group life insurance benefits
- Health benefits and paid time off
- Flexible hours and a dynamic work environment
- Excellent interpersonal and communication skills
- Ability to work in a team environment and provide exceptional customer service
- Organizational and time management skills
- Self-motivated and proactive in problem-solving
- Ability to learn and adapt to new computer systems and applications
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Must be available to work Monday through Friday, 8:30 AM to 5:00 PM.
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