Customer Service Representative

1 month ago


Georgetown, Texas, United States Staff My Agency Full time
Customer Service Representative Job Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues related to insurance coverage, policy changes, and billing.
  • Use a customer-centric approach to educate clients about insurance options and provide personalized recommendations.
Benefits
  • Competitive hourly rate of $20.00
  • Opportunities for growth and advancement within our agency
  • Simple IRA and group life insurance benefits
  • Health benefits and paid time off
  • Flexible hours and a dynamic work environment
Requirements
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment and provide exceptional customer service
  • Organizational and time management skills
  • Self-motivated and proactive in problem-solving
  • Ability to learn and adapt to new computer systems and applications
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
Working Conditions
Must be available to work Monday through Friday, 8:30 AM to 5:00 PM.

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