Customer Service Representative
18 hours ago
Position Overview
We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.
Responsibilities
- Establish and maintain strong customer relationships through prompt and accurate service.
- Provide expert guidance on insurance options, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-centric approach to educate customers about insurance products and services.
Benefits
- Competitive hourly pay plus commission/bonus structure.
- Simple IRA and group life insurance benefits.
- Health benefits and paid time off (vacation and personal/sick days).
- Flexible hours and valuable experience.
- Growth potential and opportunities for advancement within our agency.
Requirements
- Excellent interpersonal and communication skills.
- Strong organizational and problem-solving abilities.
- Ability to work in a team environment and multitask effectively.
- Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).
- Availability to work Monday - Friday, 8:30A - 5:00P.
About Our Agency
Darren Featherstone - State Farm Agency is a dynamic and customer-centric organization dedicated to providing exceptional service and support to our clients. We are committed to fostering a positive and inclusive work environment that promotes growth and development.
Compensation
$20.00 per hour
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