Customer Service Representative

23 hours ago


Georgetown, Texas, United States City of Georgetown Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the City of Georgetown. As a key member of our utility department, you will be responsible for providing exceptional customer service, processing utility payments, and maintaining accurate records.

Key Responsibilities
  • Collect and process utility payments from customers, including cash, checks, and online payments.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate records of customer interactions, payments, and account information.
  • Work collaboratively with other departments to ensure seamless customer service.
  • Perform other duties as assigned to support the utility department.
Requirements
  • High school diploma or equivalent required.
  • Two years of full-time work experience in customer service and cash handling.
  • Effective communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Valid Class C Texas Driver's License.
What We Offer

We offer a competitive hourly rate of $23.00 and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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