Customer Service Representative
23 hours ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the City of Georgetown. As a key member of our utility department, you will be responsible for providing exceptional customer service, processing utility payments, and maintaining accurate records.
Key Responsibilities- Collect and process utility payments from customers, including cash, checks, and online payments.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Maintain accurate records of customer interactions, payments, and account information.
- Work collaboratively with other departments to ensure seamless customer service.
- Perform other duties as assigned to support the utility department.
- High school diploma or equivalent required.
- Two years of full-time work experience in customer service and cash handling.
- Effective communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Valid Class C Texas Driver's License.
We offer a competitive hourly rate of $23.00 and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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