Customer Service Representative
1 week ago
Job Summary:
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Clinical Pathology Laboratories, Inc. As a key member of our laboratory operations team, you will provide exceptional service to patients, clients, and laboratory staff while supporting our call center agents.
Key Responsibilities:
- Provide top-notch customer service to patients, clients, and laboratory staff
- Mentor and guide team members in support roles
- Work in a fast-paced call center environment
- Champion safety, compliance, and quality control
Requirements:
- High School Diploma or equivalent
- 1 year of experience in a call center or laboratory setting
- Exceptional communication and typing skills
- Ability to thrive in a dynamic environment
Preferred Qualifications:
- Associates Degree or Medical Assistant training
- 2+ years of laboratory experience or specimen collection and processing
- Data entry experience in a production environment
What We Offer:
- A supportive and inclusive work environment
- Competitive benefits, including medical, dental, and vision insurance
- 401(k) with company match
- Free lab services for you and your dependents
- Opportunities for career growth and development
Equal Opportunity Employer:
Clinical Pathology Laboratories, Inc. is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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