Cash Management Operations Representative
2 weeks ago
Business Overview:
The Public Sector Lockbox division operates continuously, delivering essential services to governmental clients for the management of receivables and critical documentation. This division encompasses Mailroom operations, Batching, Scanning, Dispatch, and Data Entry for a variety of clients. Candidates should be prepared to work during holidays and weekends, and must successfully complete background and Treasury File checks.
Key Responsibilities:
- Manage Public Sector applications with an emphasis on client-focused functions such as intercept, sRGB review, end-of-day cutoff, and reject processing.
- Perform accurate data entry of both alpha and numeric information for Public Sector Records.
- Achieve or exceed production and quality benchmarks across at least three functional areas.
- Collaborate effectively with team members to fulfill client needs.
- Comply with departmental policies, client expectations, and regulatory guidelines.
- Identify challenges, propose solutions, and escalate issues as necessary.
- Recommend process enhancements.
- Support training initiatives and project work.
Qualifications:
- Strong interpersonal abilities in a diverse workplace.
- Experience in Public Sector Lockbox operations is preferred.
- Proficiency in at least three functions such as mailroom, scanning, and dispatch.
- Consistent high-quality performance metrics in functional areas.
- Attention to detail, numerical proficiency, and organizational capabilities.
- Ability to thrive under pressure and manage multiple responsibilities.
- Flexibility to work across various functional areas.
- Intermediate skills in Microsoft Office.
- Effective written and verbal communication skills.
- Capability to stand and lift up to 40 lbs throughout a full shift.
- Ability to work independently while being a cooperative team member.
- Willingness to work additional hours as required.
- Manual dexterity and ability to perform repetitive tasks.
- US Citizenship or Permanent Residency (green card) is required.
- Successful completion of a background check.
- High School diploma or GED is mandatory.
Job Family Group:
Ops - Transaction ServicesJob Family:
Cash ManagementTime Type:
Full timeCompensation Range:
$39,000 - $46,000In addition to salary, Citibank offers a competitive benefits package including medical, dental, and vision coverage, 401(k), life insurance, accident insurance, disability coverage, and wellness programs. Paid time off includes vacation, sick leave, and holidays. Benefits may vary based on jurisdiction, job level, and tenure.
Citi is an equal opportunity employer, promoting diversity and affirmative action. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Citigroup Inc. (Citi) encourages all qualified applicants to explore career opportunities. Reasonable accommodations can be provided for applicants with disabilities. Visit our career portal for more information.
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