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Front End Store Operations Manager

2 months ago


Irving, Texas, United States Fiesta Mart Full time

Job Summary:

Fiesta Mart is seeking a highly skilled and experienced Front End Supervisor to oversee the front-end of store operations. As a key member of our team, you will be responsible for ensuring the smooth operation of our cashiers and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Oversee the front-end of store operations, ensuring that all cashiers are working efficiently and effectively.
  • Schedule breaks and maintain coverage for the cashiers to ensure continuous service to customers.
  • Verify that all cash registers are working properly and that cash handling procedures are being followed.
  • Enforce and communicate cash handling procedures to all cashiers, ensuring that they are aware of and adhering to company policies.
  • Verify funds in assigned cashier drawers to ensure accuracy and prevent discrepancies.
  • Monitor and maintain a high level of customer satisfaction, addressing any issues or concerns in a timely and professional manner.

Requirements:

  • Proven experience in a supervisory role, preferably in a retail or customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cashiers and other team members.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve issues quickly and efficiently.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.