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Hospitality Service Representative

2 months ago

Irving, Texas, United States Hersha Hospitality Management Full time
Position Overview

As a Hospitality Service Representative, you will play a crucial role in ensuring a welcoming environment for our guests. Your responsibilities will include:

  • Welcoming Guests: Warmly greet and assist guests during their check-in and check-out processes, ensuring a smooth and pleasant experience.
  • Guest Engagement: Provide exceptional service by addressing guest inquiries and resolving any issues that may arise during their stay.
  • Career Advancement: This position offers pathways for growth, with opportunities to progress to roles such as Front Office Manager or Sales Manager.
  • Core Responsibilities: Focus on delivering outstanding guest service while collaborating with the sales team to enhance guest satisfaction.

Join us at Hersha Hospitality Management and contribute to creating memorable experiences for our guests.