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Client Care Coordinator

2 months ago


Lexington, Kentucky, United States Interim HealthCare of Lexington MA Full time
Job Description

**Job Summary:**

We are seeking a highly skilled and compassionate Client Care Coordinator to join our team at Interim HealthCare of Lexington MA. As a Client Care Coordinator, you will play a vital role in ensuring the delivery of exceptional care to our clients and patients.

Key Responsibilities:

  • Compliance and Quality Assurance: Assist our Client Service Supervisor in ensuring compliance with quality and operational standards.
  • Scheduling and Staffing: Schedule staff and improve the process of client/patient scheduling for home care services.
  • Documentation and Referrals: Document job orders, receive referrals, and assist with staffing orders.
  • Employee Management: Manage employee files, verify credentials and certifications, conduct background checks, and advertise for staff positions.
  • Client Services: Verify client insurance and assist with office functions such as marketing, payroll, and collections.

Requirements:

  • Education: Bachelor's degree or Master's degree in Social Work, Public Health, Business Administration, or a related field, with office administrative experience.
  • Experience: Minimum of one year of experience in healthcare or a related industry.
  • Knowledge and Skills: Understanding of state and federal home care standards and regulations, excellent oral and written communication skills, strong organizational skills, attention to detail, and computer software proficiency.

Why Work for Interim HealthCare?

At Interim HealthCare, we value and appreciate our home care professionals and are committed to delivering exceptional care to our clients and patients. We offer a family-oriented culture, a passion for putting patients first, and a nationwide network of Client Care Coordinators who are making a positive impact in the lives of others.