Client Service Associate
14 hours ago
We are seeking a highly skilled and detail-oriented Client Service Associate to join our team at Wingate Wealth Advisors, LLC. As a key member of our client service team, you will be responsible for providing exceptional support to our clients and professional staff.
Key Responsibilities:- Provide comprehensive support to clients and staff, including initial contact, needs assessment, and processing of client requests.
- Manage new client account onboarding and daily handling of confidential financial transactions.
- Handle client calls and emails in a timely and professional manner.
- Review and prepare client and regulatory documentation.
- Monitor and respond to daily financial alerts.
- Coordinate client visits, meetings, and meals, and manage the day-to-day schedules and calendars for multiple team members.
- Independently address client questions or issues related to our secure portals.
- Organize, prioritize, and sequence daily tasks for multiple team members.
- Bachelor's degree preferred and a minimum of 2-3 years of administrative support experience in a financial services environment.
- Proven proficiency in communication, both verbally and in writing, with clients, external professionals, and internal staff.
- Ability to manage conflicting priorities and organize a high volume of day-to-day work.
- Experience with handling confidential and time-sensitive documents and data.
- Intermediate level of experience with Microsoft Excel and the rest of the Microsoft suite, client relationship management (CRM) software, and general technological aptitude.
A competitive salary and a comprehensive benefits package, including health insurance with a health savings account option, company-paid life insurance, short-term disability, long-term disability, dental, vision, 401(k) plan with a company match, and a generous paid time off plan.
About Wingate Wealth Advisors, LLC:
We are an independent wealth management firm, located in Lexington, MA, specializing in financial planning and investment management dedicated to serving the personal financial needs of individuals and families. Our integrated approach begins with financial planning to ensure investment plans are aligned with client-specific needs, goals, and circumstances.
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